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Jie Li machinery in line with "all customer-centric" services aim to provide you with high quality, high taste, high efficiency, all-round service.
Service concept: everything a customer-centric, providing customers with high value-added products.
Service Location: in order to achieve quality service commitment for the purpose throughout the product design, product manufacturing, management and sales of the whole process of high-quality, high taste, high efficiency, all-round position. Service commitment: starting from the design, from the details start to customer satisfaction.
A guarantee to provide users with a good pre-sale, after-sales service for users in order before the introduction and use of performance requirements, provide relevant information, as a good user staff.
2, the user needs technical training, to focus on the quality of the user tracking, user access, and timely improvement of product performance according to user needs, and continuously improve product quality.
3, to ensure that products fulfill "three guarantees", the product of "three guarantees" during the period really a product quality problem, strictly performing the contract, the liability provisions of.
4, more than "three guarantees" period of the product to ensure the provision of maintenance parts and in accordance with user needs in their maintenance services.
5, for products, accessories and wearing parts in order to provide ex-factory price concessions.
6, upon receiving the user requirements to resolve product issues arising from the use of the notice, the Company made an initial response within 1 hour, 24 hours arrived at the scene of major issues.
7, in need of technical services to send professional and technical service personnel to participate in inspection and guidance out of the box installation, commissioning work, until the devices operate normally. |
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